OFFER TERMS & CONDITIONS

For all online orders

- Delivery available to select areas in Sydney, Melbourne, Brisbane and Perth only
- Click and Collect option available for Online Ordering. Order online and collect in-store at a Krispy Kreme store only

Terms & Conditions - Krispymas Sleigh Competition

  - Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

 - The promoter (“Promoter”) is Krispy Kreme Australia Pty Limited trading as Krispy Kreme Australia (ABN 59 099 478 663) of Suite B, Ground Floor, 90-96 Bourke Road, Alexandria NSW 2015, telephone 02 8303 1100.

 - Entry is only open to Australian residents aged 16 years or over. Entrants between the ages of 16 and 18 years must have parental/guardian approval to enter and further, the parent/guardian of the entrant must read and consent to these Terms and Conditions. Parents/guardians may be required by the Promoter to enter into a further agreement as evidence of consent to the minor entering this promotion.

 - Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

 - The promotion commences on 29/11/2019 at 6pm and final entries close at 12am local time on 27/12/2019 (“Promotional Period”).

 - The promotion takes place in the following Krispy Kreme retail stores: Bulleen (VIC), Myaree (WA), Penrith (NSW), and Redbank Plains (QLD) (“Participating Krispy Kreme stores”).

 - This promotion is run on Instagram only. This promotion is in no way sponsored, endorsed, administered by or associated with Instagram or Facebook.

- To receive an entry into the draw, individuals must

  1. Take a seat on the Krispymas Sleigh available in the participating Krispy Kreme stores during trading hours.
  2. Take a photo or selfie of their best and most creative ‘Krispy Kreme Christmas spirit’ smiles[AL1] 
  3. Upload the photo to Instagram, tag @krispykremeau AND add the hashtag #krispymas to the description

- Multiple entries are permitted.[AL2] 

 - This is a game of skill. Chance plays no part in determining the winners. Each entry will be individually judged, based upon individual creative merit. All entries must be an independent creation by the entrant and free of any claims that they infringe any third party rights. Entries must not have been published previously and/or have been used to win prizes in any other competitions.

 - The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.

 - Incomplete or indecipherable entries will be deemed invalid.

 - If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

 - The Promoter’s decision is final and no correspondence will be entered into.

 - The 10 best entries of the week will be picked every Friday: 06/12/2019, 13/12/2019, 20/12/2019, 27/12/2019. Each winning entry will win 1 x Assorted Dozen Doughnuts voucher valued at $27.95 and redeemable in any Krispy Kreme retail store. The prize is not redeemable at 7-Eleven stores or any locations other than Krispy Kreme stores in NSW, VIC, QLD and WA only.

 - The winners will be notified by Instagram direct message and also announced and tagged on our Instagram page @krispykremeau

 - The winners will be required to pick up their voucher from their local Krispy Kreme retail store.

 - If the winner is under the age of 18 years, the prize will be awarded to the winner's nominated parent or guardian on the winner’s behalf.

 - Subject to the unclaimed prize draw clause, if for any reason a winner does not take/claim a prize, then the prize will be forfeited.

 - Whilst best efforts will be made to contact the winners, in the event that for any reason the winners cannot be notified after reasonable attempts, then the prize will be forfeited by the winners and cash will not be awarded in lieu of the prize. If the prize is unclaimed after 1 week, it will be redrawn on the following Friday at the same time and place as the original draw and the winner(s) notified via a post on our Instagram and will be tagged. 

 - If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

 - Total prize pool value is AU$1,118.

 - The prizes, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash.

 - Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

 - If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

 - Any cost associated with accessing the Internet in relation to this promotion is the entrant’s responsibility and is dependent on the Internet service provider used.

 - Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (g) use of/taking a prize.

 - As a condition of accepting the prize, the winner must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form. In the event the winner is under the age of 18, a nominated parent/legal guardian of such person will be required to sign the legal documentation required under this clause on their behalf.

 - The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers and prize suppliers. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.krispykreme.com.au/privacy-policy. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose Australian entrant’s PI to any entity outside of Australia.


 [AL1]We might need to simplify, I don’t think this is very explicit. Maybe just ‘show us your Krispymas spirit’ and on the sign we have to make sure it is clear the winners will be picked based on creativity.

 [AL2]Please confirm but I don’t see this as an issue. The more pics the better?

 

 

Krispymas Sale - 20% Off (Online Only)

Offer for online orders only at www.krispykreme.com.au/shop-online
Offer valid in NSW, QLD, VIC and WA only
Discount applies to ‘Krispymas Dozen’, ‘Krispymas Double Dozen’ and ‘Krispymas Party Pack’ only.
Discount will not be applied to any other product
Limited to 20% off per transaction
Discount applies to product only. Excludes delivery fee
Sale price/discount cannot be applied to existing orders.
Any changes to orders requested after 3pm AEDT on 3.12.2019 will forfeit the sale price and require re-purchase at full price.
Offer valid from 9am AEDT 19.11.19 until 5pm AEDT on 03.12.19 
‘Krispymas Dozen’, ‘Krispymas Double Dozen’ and ‘Krispymas Party Pack’ will be available for delivery until 18.12.2019, and ‘Click n Collect’ until 24.12.19 only. Any orders for delivery or collection after this date containing these products will be substituted for product of equal value.
This offer cannot be used in conjunction with any other offer
Offer not redeemable or transferable for cash or credit
Online ordering subject to product availability in each state
Limited number of dozens available per day
Offer not valid in-store at any Krispy Kreme stores, 7-Eleven, BP Travel Centres, Jesters, South Australia or any other stockists
This offer is subject to general Online Ordering Terms and Conditions which are available at https://www.krispykreme.com.au/delivery-information
Krispy Kreme Australia Pty Limited holds the right to change Terms and Conditions

 

20% off Bulk Order Discount (Online Only)

Offer valid on orders of 10 items or more going to a single address
Offer valid on orders of 10 items or more placed for Click and Collect
Offer for online orders only at www.krispykreme.com.au/shop-online
Offer excludes 'The Wedding Dozen' and products customised at special request.
Offer excludes 'Double Pack', 'Signature Pack', 'Doughnut Cake Pack', 'Krispymas Double Dozen, 'Kirspymas Party Pack' and other pre-discounted products.
Offer valid in NSW, QLD, VIC and WA only
No code required – discount will apply automatically at checkout on eligible orders
This offer cannot be used in conjunction with any other offer
Discount applies to product only. Excludes delivery fee
Offer not redeemable or transferable for cash or credit
Online ordering subject to product availability in each state
Limited number of dozens available per day
Offer not valid in-store at any Krispy Kreme stores, 7-Eleven, BP Travel Centres, Jesters, South Australia or any other stockists
This offer is subject to general Online Ordering Terms and Conditions which are available at https://www.krispykreme.com.au/delivery-information
Krispy Kreme Australia Pty Limited holds the right to change Terms and Conditions

 

Free Shipping Discount (Online Only)

Offer valid on orders of 3 items or more going to a single address
Offer for online orders only at www.krispykreme.com.au/shop-online
Offer valid in NSW, QLD, VIC and WA only
No code required – discount will apply automatically at checkout on eligible orders
This offer cannot be used in conjunction with any other offer
Offer not redeemable or transferable for cash or credit
Delivery subject to courier availability in each state
This offer is subject to general Online Ordering Terms and Conditions which are available at https://www.krispykreme.com.au/delivery-information
Krispy Kreme Australia Pty Limited holds the right to change Terms and Conditions

 

Delivery Light Free Shipping (Online Only)

Offer valid on orders completed while the ‘Delivery Light’ is active on the website, indicated in the Shop Online Header.
Offer for online orders only at www.krispykreme.com.au/shop-online
Offer not valid if order is not processed and completed while the ‘Delivery Light’ is active.
Offer valid in NSW, QLD, VIC and WA only
No code required – discount will apply automatically at checkout on eligible orders
This offer cannot be used in conjunction with any other offer
Offer not redeemable or transferable for cash or credit
Delivery subject to courier availability in each state
This offer is subject to general Online Ordering Terms and Conditions which are available at https://www.krispykreme.com.au/delivery-information
Krispy Kreme Australia Pty Limited holds the right to change Terms and Conditions

 

In-store Receipt Survey Offer

Valid for any 1 x free doughnut with purchase.
Valid for one redemption per transaction only.
To redeem, keep unique code given at the end of the survey and present in store with receipt.
Valid for 7 days from date of survey completion.
Redeemable in Krispy Kreme stores only in NSW, VIC, QLD and WA.
Not available in SA, NT, 7-Eleven, Jesters, BP Travel Centres or any other wholesale location.
Coupon code not redeemable or transferable for cash or credit.

 

New 'Inner Circle' subscriber offer:

Valid for 1 x Original Glazed doughnut per subscriber.
Redeemable in-store at Krispy Kreme stores in NSW, VIC, QLD and WA only.
Show your email on a phone or electronic device with the unique coupon code in-store to redeem offer.
Print out and screenshot of email will not be accepted.
Offer is valid for one transaction only.
Your unique code will be recorded in our point of sale system in-store.
Coupon code not redeemable or transferable for cash or credit.
Once expired or used this offer cannot be replaced, refunded or redeemed.
Valid for 7 days from receiving “Welcome to the Krispy Kreme Inner Circle!” e-mail.
Not redeemable in SA, NT, 7-Eleven, Jesters, BP Travel Centres or any other wholesale location.

 

New e-mail subscriber offer Online: This offer has been discontinued as of 27.08.18

This coupon code is valid for one transaction only.
Once expired or used this offer cannot be replaced, refunded or redeemed.
- Coupon code is valid for $10 off your next online order only.
- Redeemable online only at www.krispykreme.com.au
- Discount applies to product only. Excludes delivery fee.
- Coupon code does not apply to Virtual Pop-up products.
- Valid for 7 days from receiving welcome e-mail/offer e-mail.
- Discount cannot be applied to existing orders.
- Redeemable for registered customers only. If you are not a registered customer, set up your customer account to redeem discount.
- Coupon code not redeemable or transferable for cash or credit.
- This offer cannot be used in conjunction with any other offer or discount.
- Online ordering subject to product availability in each state.
- Limited number of dozens available per day.
- Coupon code not redeemable at 7-Eleven, BP Travel Centres, Jesters, South Australia or any other stockists.
- This offer is subject to general Online Ordering Terms and Conditions which are available at https://www.krispykreme.com.au/delivery-information


The Inner Circle - Birthday offers:

This coupon code is valid for one transaction only.
To be eligible for this offer you must be a pre-existing subscriber of 'The Inner Circle' up to 4 weeks prior to your birthday.
Your Date of Birth must be registered in full 4 weeks prior to your birthday.
Once expired or used this offer cannot be replaced, refunded or redeemed.
Incorrect details will result in e-mail not being sent.
Offer will not be resent should you delete your e-mail or have not redeemed the offer before expiry.

In-store Offer Online Offer

- Valid for 1 x 4 pack Original Glazed doughnuts per subscriber.
- Redeemable in-store at Krispy Kreme stores in NSW, VIC, QLD and WA only.
- Show your unique code e-mail on your phone or electronic device in-store and a photo identification to redeem offer. Print out or screenshot of email will not be accepted.
- Doughnuts cannot be substituted for any other product.
- Your unique code will be recorded in our point of sale system in-store.
- Coupon code not redeemable or transferable for cash or credit.
- Valid for 7 days from receiving welcome e-mail/offer e-mail.
- Not available in SA, NT, 7-Eleven, Jesters, BP Travel Centres or any other wholesale location.       

- Coupon code is valid for $10 off your next online order only.
- Birthday gift e-mail will be sent to you 1 week prior to your birthday.
- Redeemable online only at www.krispykreme.com.au
- Discount applies to product only. Excludes delivery fee.
- Coupon code does not apply to Virtual Pop-up products.
- Valid for 7 days from receiving welcome e-mail/offer e-mail.
- Discount cannot be applied to existing orders.
- Redeemable for registered customers only. If you are not a registered customer, set up your customer account to redeem discount.
- Coupon code not redeemable or transferable for cash or credit.
- This offer cannot be used in conjunction with any other offer or discount.
- Online ordering subject to product availability in each state.
- Limited number of dozens available per day.
- Coupon code not redeemable at 7-Eleven, BP Travel Centres, Jesters, South Australia or any other stockists.
- This offer is subject to general Online Ordering Terms and Conditions which are available at https://www.krispykreme.com.au/delivery-information
- Krispy Kreme Australia Pty Limited holds the right to change Terms and Conditions

 

YOUI Rewards Program Offer - Exclusive to YOUI:

  • This offer is valid to Youi loyalty program members only
  • Each coupon code is unique to each member
  • Coupon code valid for online orders only at www.krispykreme.com.au/shop-online
  • Coupon code valid for online orders in NSW, QLD, VIC and WA only
  • Coupon code not redeemable in-store at any Krispy Kreme stores
  • Coupon code not redeemable at 7-Eleven, BP Travel Centres, Jesters, South Australia or any other stockists
  • Minimum purchase valued at AUD$30.00 excluding delivery charges required to redeem offer
  • To redeem offer:
    - Add a minimum of $30.00 worth of product to your ‘shopping bag’
    - Enter your unique coupon code in ‘Discount Codes’ field
    - Click ‘Apply’ to redeem coupon code
  • Limited to AUD$10 off per transaction only
  • Discount applies to product only. Excludes delivery fee
  • Discount cannot be applied to existing orders
  • Coupon code valid from 01.10.2016 until 11:59pm AEST on 31.12.2019
  • This offer cannot be used in conjunction with any other offer
  • Coupon code not redeemable or transferable for cash or credit
  • Online ordering subject to product availability in each state
  • Limited number of dozens available per day
  • This offer is subject to general Online Ordering Terms and Conditions which are available at https://www.krispykreme.com.au/delivery-information
  • Krispy Kreme Australia Pty Limited holds the right to change Terms and Conditions
 

'Golden Ticket' RSPCA Cupcake Day 2019 - Fundraisers' Registration Prize

1. By entering this Promotion, Entrants agree to abide by these Conditions of Entry. The Promoter is RSPCA NSW, ABN: 87 000 001 641, 201 Rookwood Road, Yagoona NSW 2199 (“the Promoter”).
2. To be eligible to win you must live within NSW and have registered as a fundraiser on the Cupcake Day website (www.rspcacupcakeday.com.au) by midnight Thursday 25th July
3. Entry is open to Australian residents aged 18 years or older (Entrant). Employees and their immediate families of the Promoter, related companies of the Promoter and agencies associated with the promotion and their related companies are ineligible to enter.
4. Entrants will be identified automatically using the Cupcake Day online fundraising pages. All registered fundraisers prior to midnight Thursday 25th July will automatically be entered into the draw.
5. The random draw to identify the 2 prize winners will be conducted by RSPCA New South Wales staff located at the RSPCA New South Wales head office, 201 Rookwood Road, Yagoona, NSW, 2199, on Monday 29th July
6. The 2 prize winners will be notified by receiving a golden ticket in their registration pack informing them they are a winner.
7. Prize winners will need to email cupcake@rspcansw.org.au with a photo of themselves holding the ticket to redeem their prize.
8. Prize: Each of the 2 prize winners will receive a gold card voucher and valued at $239.40 each. This voucher entitles the bearer to one Original Glazed dozen per month for 12 months. Valid 12 months from date of first redemption. Card must be marked in store for every dozen received. Copies are not accepted. Limited to one dozen per visit. Not valid with any other offer or discount. Not valid at Krispy Kreme SA & NT, 7-Eleven, Jesters, BP Travel Centre’s, and any other wholesale location.
9. By entering the draw, you agree to release RSPCA NSW from any liability associated with this promotion.
10. No prizes are to be exchanged or sold.
11. This Promotion is not sponsored, endorsed, administered by or associated with Facebook. You understand that you are providing your information to RSPCA NSW and not to Facebook.

 

Contacting Krispy Kreme Australia - ABN 59 099 478 663

Physical Address: Suite B, Ground Floor, 90-96 Bourke Road, Alexandria , NSW 2015 Australia
Phone Number: 02 8303 1100
Fax Number: 02 8303 1199
Email: customersupport@krispykreme.com.au

 

 

-        Offer is only valid by purchasing the ‘Original Glazed Party Pack’ product or the ‘Favourites Party  Pack’ product

 

Select your country

Are you in New Zealand?

YES, PROCEED TO NZ SITE

No, take me to the Australian site